Your privacy matters when you browse DLLDYQON™, purchase one of our vintage-inspired décor pieces, communicate with customer service, or otherwise interact with our online store.
This Privacy Policy describes how information associated with those interactions may be collected, used, disclosed, and protected. It also explains the choices available to you regarding certain uses of your information.
For purposes of this policy, DLLDYQON™ is owned and operated by Hangzhou Renwuchi Machinery Equipment Co., Ltd.
By accessing or using our website, placing an order, or otherwise interacting with our services, you acknowledge the practices described below.
Information We Receive
The information associated with your visit depends on how you use the store.
Information You Provide Directly
When you make a purchase, communicate with us, submit information through the website, or use an available account feature, we may receive information such as:
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Your name
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Email address
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Telephone number
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Billing address
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Shipping or delivery address
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Order details and purchase history
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Information included in a customer-service request
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Account information, where account functionality is available
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Marketing preferences and subscription choices
If you contact us regarding a damaged, defective, incorrect, or otherwise problematic item, you may also voluntarily provide photographs, videos, descriptions, or other information needed for us to review the request.
Payment credentials are handled through the applicable payment or checkout provider. We do not intentionally retain complete payment-card numbers or card security codes in ordinary customer-service records.
Information Generated When You Browse
Our website and the technologies supporting it may automatically process certain technical or interaction information when you visit.
Depending on your device, browser, consent choices, and the technologies enabled on the store, this can include:
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IP address
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Browser type
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Device type
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Operating system
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Referring pages or sources
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Pages and products viewed
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Approximate interaction timestamps
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Shopping-cart and checkout interactions
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Cookie or similar technology identifiers
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Advertising and measurement interactions
This information can help operate the store, understand how visitors use it, maintain security, and evaluate website or advertising performance.
Why We Use Personal Information
We process information for purposes connected with operating DLLDYQON™ and serving customers.
For example, information may be used to confirm and administer purchases, arrange fulfillment and delivery, provide tracking information, communicate about an order, respond to customer questions, review return or refund requests, and maintain relevant transaction records.
We may also use appropriate information to:
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Operate and maintain website functions
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Preserve shopping-cart and checkout functionality
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Recognize customer preferences where appropriate
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Understand how visitors navigate our store
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Improve product presentation and website usability
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Detect suspicious or potentially fraudulent activity
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Maintain account and transaction security
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Measure advertising and campaign performance
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Provide marketing communications where permitted
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Comply with applicable legal or regulatory obligations
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Establish, exercise, or defend legal claims where necessary
Where consent is required for a particular activity, we seek to use the relevant information in accordance with the choices available to you.
Cookies & Similar Technologies
DLLDYQON™ may use cookies and related technologies to support the operation and measurement of our online store.
Some technologies are necessary for functions such as maintaining a shopping cart, remembering session information, supporting checkout, or helping protect the website.
Other technologies may help us understand site performance, recognize browsing patterns, measure advertising interactions, or provide more relevant content where permitted.
These technologies can generally be grouped into purposes such as:
Essential functionality — supporting features necessary for the website and checkout to operate.
Analytics and performance — helping us understand how visitors interact with pages and where the shopping experience may be improved.
Advertising and measurement — helping evaluate advertising activity and, where applicable and permitted, support relevant advertising.
Your available cookie controls may depend on your browser, device, location, and any consent-management tools presented on the website. Restricting certain technologies can affect some website functions.
Payment Information
Payments are processed through the payment options made available during checkout.
When you enter sensitive payment credentials into an authorized payment environment, those credentials are processed by the relevant payment provider according to its own security and privacy practices.
DLLDYQON™ does not intentionally request that customers send complete credit card numbers, card security codes, online banking passwords, or payment-account passwords through customer-service email or telephone communications.
Please never include this information when contacting us about an order.
When Information May Be Shared
Operating an online store requires certain service providers to perform functions on our behalf or in connection with a transaction.
Depending on the services enabled for DLLDYQON™, information may therefore be disclosed to appropriate providers involved in areas such as:
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Website hosting and e-commerce infrastructure
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Payment processing
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Order fulfillment
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Shipping and logistics
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Customer-service operations
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Fraud prevention and security
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Website analytics
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Email delivery
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Advertising and campaign measurement
We seek to disclose information relevant to the service being performed rather than making personal information publicly available.
We may also disclose information where reasonably necessary to comply with applicable law, respond to a lawful request, protect customers or our business, investigate suspected fraud, enforce applicable terms, or address legal claims.
We do not describe ordinary disclosure to service providers as a transfer of ownership of customer information.
Advertising, Measurement & AppLovin
DLLDYQON™ may use advertising and measurement services to understand whether advertisements are reaching interested audiences and how visitors interact with our website after encountering an advertisement.
These services may include technology provided by AppLovin Corporation.
Where AppLovin technology is enabled, information such as device or browser information, advertising identifiers where available, website interactions, shopping-related events, and advertising measurement information may be processed or shared as appropriate to the service and subject to applicable privacy requirements and user choices.
DLLDYQON™ does not intentionally provide sensitive personal information to AppLovin for advertising purposes.
AppLovin independently maintains information about its privacy practices and the operation of its technologies. Customers who want additional information about AppLovin's data practices can review AppLovin's official privacy documentation.
Other analytics or advertising technologies may also be used where appropriate. The availability and operation of these technologies may change as our advertising and website services evolve.
Marketing Messages
If you voluntarily subscribe to promotional communications, we may use the contact information you provide to send news, product information, collection updates, or promotional messages.
Transactional communications—such as order confirmations, fulfillment updates, customer-service responses, or important information concerning a purchase—are different from optional promotional marketing.
Where an unsubscribe option is provided in a marketing email, you can use that option to request that future promotional emails stop.
Unsubscribing from promotional communications does not necessarily prevent us from sending communications required to administer an existing order or respond to a request you initiated.
Third-Party Websites & Services
Our website may occasionally provide access to websites or services operated by other organizations.
A third-party service may maintain privacy practices different from ours. Once you interact directly with another organization's website or service, its own terms and privacy practices may apply.
We encourage you to review the relevant privacy information before providing personal information directly to an external service.
Protecting Information
We use reasonable administrative, technical, and organizational measures appropriate to the operation of our store to help protect personal information against unauthorized access, alteration, disclosure, or loss.
Access to personal information should be limited to persons or service providers who require it for legitimate operational purposes.
However, no internet transmission, electronic storage system, or security measure can provide an absolute guarantee against every possible security incident. For this reason, we do not describe electronic information systems as completely risk-free.
If we become aware of a data-security incident requiring customer or regulatory notification under applicable law, we will take steps appropriate to the circumstances and applicable requirements.
Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected or for legitimate operational requirements.
For example, certain order and transaction information may need to be retained to administer customer service, returns, refunds, accounting, fraud prevention, dispute handling, or applicable legal obligations.
Retention periods can differ according to the type of information and the reason it is maintained.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our operational practices.
Your Privacy Choices
Depending on where you live and the privacy laws applicable to you, you may have certain rights or choices concerning personal information.
These can include, where applicable, requesting access to information about you, asking that inaccurate information be corrected, requesting deletion of eligible information, withdrawing certain consent, or objecting to or limiting particular forms of processing.
Not every request or right applies in every jurisdiction, and some information may need to be retained where permitted or required for legitimate business or legal reasons.
To make a privacy-related request, contact us using the information at the end of this policy. We may need to verify sufficient information before fulfilling a request in order to protect customer information from unauthorized access.
You can also manage certain cookies through browser settings or available website controls and unsubscribe from eligible promotional emails using the method provided in those communications.
Children's Privacy
DLLDYQON™ is an online home décor store and is not directed toward children.
We do not knowingly seek to collect personal information directly from children in violation of applicable privacy requirements. If a parent or legal guardian believes that a child has provided personal information to us inappropriately, they may contact us so the circumstances can be reviewed and appropriate action taken.
Changes to This Policy
Our store, service providers, website technology, or legal obligations may change over time. We may therefore revise this Privacy Policy when reasonably necessary.
When changes are made, the updated version will be published on this page and the Last Updated date will be revised accordingly.
We encourage customers to review this page periodically if they want to understand our current privacy practices.
Privacy Questions & Requests
Questions about this Privacy Policy or requests concerning personal information can be directed to:
DLLDYQON™
Owned and operated by Hangzhou Renwuchi Machinery Equipment Co., Ltd.
Owner: Peng Yinming
Business Address:
Room 4002-2, Building 5, MixC
Shangcheng District, Hangzhou City
Zhejiang Province
Email: service@dlldyqon.com
Phone: +86 18466208137
Customer Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)
When contacting us regarding privacy, please provide enough information for us to understand and appropriately review your request, but do not send complete payment-card credentials or account passwords.